Customer Support
Customer Support
GET IN TOUCH
We're here to help. Whether you have a question about our smart rings, need support with an order, or simply want to share feedback — we're listening. We value clarity, care, and trust in every conversation.
Orders, shipping, returns & warranty.
service@weslamic.com
Chat with us Mon–Fri, 09:00–18:00 (GMT+8).
Available on WhatsApp soon
Wholesale & retail across global markets.
Message Us on WhatsApp
partner@weslamic.com
For help with orders, products, shipping, returns, or warranty, email our support team:
We aim to respond within 24–48 hours on business days.
Customer Support Hours
Monday – Friday, 09:00 – 18:00 (GMT+8)
Before you write, you may find a faster answer in our Help Center or by tracking your order on the Track Order page.
Prefer to chat? Reach our team on WhatsApp:
How to Reach the Right Team
Partnerships
[WhatsApp number — to be confirmed before launch]
WhatsApp is available during customer support hours (Mon–Fri, 09:00–18:00 GMT+8).
Orders, products, shipping, returns, warranty — service@weslamic.com
Wholesale, distribution & brand partnerships — partner@weslamic.com
Privacy, data requests & cookies — privacy@weslamic.com
General & media enquiries — info@weslamic.com
We're growing fast and looking for distribution and retail partners across the Gulf, Southeast Asia, Central Asia, Europe, and North America. If you'd like to bring WESLAMIC to your market, email partner@weslamic.com with your company details, region, sales channels, and expected volume. Our partnerships team typically replies within 2–3 business days.
Business & Partnership Enquiries
Product updates, insights, and special offers:
Instagram — @weslamic.itasbih
TikTok — @weslamic.itasbih
Facebook — Weslamic Official
X (Twitter) — weslamic
[social profile links — to be confirmed before launch]
Experience WESLAMIC in person at these locations.
Follow WESLAMIC
Saudi Arabia
Madinah — Shop No. 271, 1st Floor, New Dawoodiyah Mall (Kaki Mall), Quba Road, Al Munawwarah 42315
Riyadh — The Zone, Al Takhassousi, Al Mohammadiyyah, 11564
Dhahran — King Saud Bin Abdulaziz Rd, Al Dawhah Al Janubiyah, Dhahran 34457
Dammam — King Fahd Road, Al Manar, Najmat Al Nakheel Mall, Dammam 32274
Hong Kong
Room 1508, 15/F, Office Tower II, Grand Plaza, 625 Nathan Road, Mong Kok
Visit Us
From our team to you — Barakallahu feek, and thank you for reaching out. We value clarity, care, and trust in every conversation.
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