Our promise
Every WESLAMIC product is covered by our 999-day quality guarantee — that is nearly three years of protection against manufacturing defects, free of charge.
What is covered
- Manufacturing defects in materials or workmanship
- Battery and charging faults under normal use
- Bluetooth or sensor malfunctions
- Finish defects present at delivery
What is not covered
- Accidental damage, drops or liquid damage
- Normal wear and tear
- Unauthorised repairs or modifications
- Loss or theft
How to claim
Contact support with your order number and a short description of the issue. We will arrange a replacement or repair — and if we cannot fix it, we will refund you in full.