How to track
When your order ships, we send you a confirmation email with your tracking number and carrier link.
You can also contact our support team with your order number, and we will check the latest status for you.
Order status explained
- Processing — your order is confirmed and being prepared
- Dispatched — your parcel has left our warehouse (within 7 days)
- In transit — your parcel is on its way
- Delivered — your parcel has arrived
Need help?
If your tracking link is not updating for more than 5 business days, contact support with your order number and we will investigate right away.